Bill’s team did everything right … and still lost the account. It wasn’t fair. Adding insult to injury, back at the office, Bill’s boss let him have it. Bill almost gave it right back. But he kept his head. He took the rebuke, took responsibility, and went back to work. Later that day, the boss called again … with an apology and another project.

This is Howard Butt Jr. of Laity Lodge. James 1:19 urges us to be quick to hear, slow to speak, and slow to anger. Ah … words to live by. Angry outbursts—even when justified—rarely do any good. In hot moments, what we don’t say speaks best … in the high calling of our daily work.

“My dear brothers, take note of this: Everyone should be quick to listen, slow to speak and slow to become angry, for man’s anger does not bring about the righteous life that God desires.”— James 1:19-20